Frequently Asked Questions FAQ
This area contains answers to many frequently asked questions about our District, services, programs, and operations.
If you have a question that is not answered here, please contact us and we will be happy to help.
Click a question to view the answer:
- Where do I call if I have questions?
- Does Los Altos Hills have a weed abatement program?
- Most of the reflectors in the middle of the road past my house are yellow, but there is one blue one. What gives?
- I have a fire hydrant near my house that is an ugly shade of yellow. Can I paint it green or some other earth tone?
- I am very concerned about my neighbor’s yard which is full of dry grass and shrubs and so forth - one spark at the height of summer and the whole neighborhood will go up in a major conflagration. What can I do about this?
- When reporting an observed violation of poorly maintainted yard growth or hazardous materials can I remain anonymous?
- I’d like to get in on the program where a brush-chipping crew will visit me and dispose of all the brush I have cut down in the interests of fire safety. Who do I contact?
- I can’t find a phone number to advise the Fire Department of a non-urgent situation (i.e I don’t want to call 911) Where can I call?
- I understand I can take clippings and prunings from my yard and dispose of them in some large garbage trucks which are located sometimes in a parking lot at Foothill College. When are they there?
- Is it true that a mother of an unwanted new-born baby can give it up at any fire house with no questions asked?
- To what frequency should I tune my radio scanner to eavesdrop on the Fire Department?
- What is this "Firefighting Gel" that I hear talk of on the news and how can it save homes in wildland fires? Is this something I should consider?
Eucalyptus Risk Mitigation Program - New!
"Get Ready" Safety Video