Preparing For Medical Emergencies

Learn how to recognize medical emergencies and when to call 9-1-1. Learn how to report emergencies and what to do before help arrives. Be prepared with completed medical documents and explore resources that can assist caregivers.

Participants will learn:

Emergency Medical Services (EMS) Overview

• Understand ambulance and fire services within Santa Clara County
• How to safely respond to emergency vehicles lights and sirens

9-1-1 Dispatch Centers & Phone Technology

• Public Safety Answering Points (PSAPs) aka Dispatch Centers
• Understand phone technology differences when calling 9-1-1

Medical Emergencies

• Identify life threatening medical emergencies
• How to quickly react during a medical emergency

Calling 9-1-1 in an Emergency

• Questions asked by 9-1-1 dispatcher
• Text to 9-1-1: Call if you can. Text if you can’t.
• Be prepared for the arrival of emergency responders

Be Prepared...Be Ready!

• Important medical emergency forms: LIFE File, POLST, DNR
• Create an emergency contact list
• CPR/First Aid Certification Information

Community Resources

• Learn about important local community resources and organizations