NOTICE ABOUT PG&E PUBLIC SAFETY POWER SHUTOFF
PG&E has announced a Public Safety Power Shutoff that is expected to impact about 38,250 customers in Santa Clara County including 1,086 Medical Baseline Customers.*
According to PG&E, customers in the following cities are likely be impacted:
San Jose, Morgan Hill, Cupertino, Los Gatos, Saratoga, Redwood Estates, Milpitas, Sunnyvale, Los Altos, Los Altos Hills, Coyote, Gilroy, Mount Hamilton, Palo Alto, Holy City
The shutoff is expected to begin on Wednesday, October 9 at 11:00 a.m. and continue throughout the Red Flag Weather Conditions, which are forecast for a 24-hour duration. At this time, PG&E does not know when power will be restored, but the outage could last for up to seven days.
| Expected De-Energization | Duration of Red Flag Warning Weather Conditions | Re-Energization |
| Wed., 10/9/19, 11:00a.m. | 24 hours duration | To be determined |
During a power shutoff, PG&E encourages residents to take these steps:
- Unplug or turn off appliances, equipment, and electronics to avoid damage caused by surges when the power is restored.
- Leave a single lamp on to alert you when the power returns. Then turn your appliances on one at a time.
- Typically, your refrigerator will keep food cold for about 4 hours and a full freezer will keep its temperature for about 48 hours–if the freezer and refrigerator doors are kept closed. Consider using coolers with ice to keep food cold and safe.
- Be sure to use generators, camp stoves or charcoal grills outdoors only. Do not use a gas stove for heat.
- Check on your neighbors.
Resources that Are Available to You During the Power Shutoff:
- For dangerous situations that threaten life or safety, call 9-1-1.
- To access social services such as food, shelter, counseling (and more), call 2-1-1.
- Resource centers that offer charging stations for phones and plug-in medical devices, drinking water, air conditioning and other amenities:
- PG&E will provide a Customer Resource Center at the Avaya Stadium, at 1123 Coleman Avenue, San Jose 95110 from 8:00 a.m. to 6:00 p.m. beginning on Wednesday, 10/9/2019.
- The City of San Jose will open three City Resource Centers starting Wednesday, October 9 from 8:00 a.m. to 8:00 p.m. for the duration of the event. Spanish and Vietnamese interpretation will be available. Sheltering and medical care will not be provided.
- Camden Community Center, 3369 Union Ave, San Jose, 95124
- Mayfair Community Center, 2039 Kammerer Ave, San Jose, 95116
- Southside Community Center, 5585 Cottle Rd, San Jose, 95123
For more information on what to do during and after a Public Safety Power Shutoff, visit: https://www.sccgov.org/sites/oes/Pages/home.aspx
*The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who have special energy needs due to qualifying medical conditions. The program includes two different kinds of help: 1) A lower rate on your monthly energy bill, 2) Extra notifications in advance of a Public Safety Power Shutoff. Visit to learn more about this program.
