1.Introduction
Key Points: The Los Altos Hills County Fire District (“District”) takes your privacy seriously, including when you visit the District website.
Thank you for visiting the District website and reading this Privacy Policy (“Policy”). For purposes of this Policy, “District website” means:
- Webpages on the lahcfd.org domain
This Policy includes explanations of:
- What information we collect
- What information you agree to voluntarily share with us
- Why we collect this information
- How we share and disclose your information
2. Information We Collect and You Share
2.1 Information We Collect
Key Points: We collect several categories of information, including IP address, date and time of visit, and which webpages you visit on the District website.
Website analytics companies may use this information as well, typically in aggregate, to determine, for example, which webpages get the most or least traffic.
When you access the District website, we collect several categories of information, including but not limited to the following:
- Your Internet Protocol (IP) address (a unique set of numbers and/or letters that generallyidentifies the network from which devices access the internet)
- The referring address, if any (this would tell us the address of the website you used to get tothe District website)
- The size and resolution of your monitor and the size of the browser window
- The type of browser (e.g., Firefox, Edge, Chrome) used to access the District website
- The operating system (e.g., Windows, Mac OS, Unix) used to access the District website
- The city in which your IP address originates
- The date and time of your visit, and the total time you spend on the District website
- The time you spend on each webpage and in what order those webpages were visited
- The internal links you click
We provide this information to website analytics companies. These companies typically aggregate the information and present it in a format that allows us to quickly determine how many people are visiting the District website, which webpages are most popular, and other similar information.
2.1.1 Information Collection Methods
Key Points: We use certain technologies to collect information relating to visits to the District website. Other third-party services may do so as well.
We obtain some of the information described in Section 2.1 by using technologies such as cookies and tags. These technologies allow us to provide website functionality and to understand how you interact with the District website.
We also embed some content on the District website using third-party web widgets and services, such as YouTube. These third parties may set their own cookies and similar technologies for functional and information collection purposes. They may have their own privacy, security, terms of service, and accessibility policies applicable to the features they provide. For more information about third-party services and their policies, please visit their websites.
2.1.2 Why We Collect This Information
Key Points: We typically use this information to help understand how users interact with the District website, maintain the website functionality, and improve the user experience.
We collect the information described in Section 2.1 to understand how users interact with the District website and to promote website functionality. For example, cookies and similar technologies can tell us the number of visitors the website receives, whether and how often individuals return, and what they look for when they arrive. This helps us understand what people are looking for, which webpages are most useful, and other similar information that we can use to improve the experience of visiting the District website.
2.2 Information You Agree to Voluntarily Share
Key Points: You can choose to share other kinds of information, such as by filling out forms or registering for District services.
By accessing the District website, you agree to voluntarily share certain information with us. For example, you may provide your name and related contact information when you register for a program or event; or your name, email, and address to receive a newsletter or other correspondence and interactions.
2.2.1 Categories of Information
Key Points: This information includes email addresses, among other categories.
Depending on the actions you take on the District website, the categories of information that you might voluntarily agree to share may include, but are not limited to:
- Your email address and contents of the email
- Your address and phone number
- Other information that may be collected through an online form
2.2.2 Why We Ask You to Share This Information
Key Points: This information from you allows us to complete your online requests more efficiently.
This information from you is used to fulfill the purpose for which you are providing the information, such as to complete your registration for an event or route requests to the appropriate department.
3. What We Do with Your Information
3.1 General Principle
Key Points: We may share your information with third parties, including our authorized service providers, as necessary to improve the District website and to provide services to you and as authorized by law.
We engage authorized service providers to improve the District website and to provide services to you, including for website analytics (as described above in Section 2.1). For these service providers to appropriately deliver services, we may share information with them relating to your visit to the District website. We may also share your information with third parties including but not limited to District service areas, partners, and government agencies as necessary to provide the services you request and as authorized by law.
3.2. Public Records Law
Key Points: Information collected and shared through the District website may be subject to a public records request under the California Public Records Act.
The California Public Records Act (Government Code Section 7920.000 et seq.) exists to ensure that government is open, and that the public has a right to have access to records and information possessed by the government, unless an exemption or exception exists in federal or state law. Information collected and shared through the District website may be subject to public access unless an exemption or exception applies. Some of these exemptions and exceptions help maintain the privacy of individuals. In the event of a conflict between this Privacy Policy and the California Public Records Act or other law governing the disclosure or protection of information and records, the applicable law will control.
3.3 Information Security
Key Points: We utilize security measures to protect your information.
We apply information security controls to protect our systems and information we collect from you from unauthorized access, alteration, or destruction.
4. This Policy Does Not Apply to Non-District Websites
Key Points: If you go to a non-District website from the District’s website, the destination website’s privacy policy will apply.
The District website contains links to non-District websites. These non-District websites are not within our control and may not follow or be similar to the District’s privacy, security, or accessibility polices. Once you go to a non-District website, you are subject to the policies of that destination website, and you should contact the owner/operator of that destination website if you have any questions or concerns. For more information, please see the District’s Disclaimer.
5. Changes to This Policy
Key Points: This Policy may be revised from time to time. A brief summary of previous changes can be found below.
We may revise this Policy from time to time. In the event of major substantive changes, we will provide a brief summary of those changes in the below table so that you can keep track of the differences between the latest version and the prior version.
| Version | Content | Status / Comments |
|---|---|---|
| V1.0 | Original version of Los Altos Hills County Fire District Website Privacy Policy | Published August 2024. |
6. Contact Us
Key Points: We welcome your questions and feedback.
We welcome any questions or feedback you may have about this Policy. Please feel free to contact us at: Send Us Email – Los Altos Hills County Fire District (lahcfd.org)
IF YOU DO NOT AGREE TO OR UNDERSTAND ANY OR ALL OF THESE TERMS, PLEASE DO NOT USE THE DISTRICT’S WEBSITE.
V1 August 2024
